Blog  /  2005  /  December  /  5  /  iLo DVD Recorder
iLo DVD Recorder
 /  Monday, December 05, 2005 2:18:59 PM  /  View Comments  /  12 Old Comments  / 
posted by Program Witch
I've been having a problem with an iLo DVD Recorder (DVDR05/MU). The unit would not detect any blank media (Maxel DVD-R) I put it. After near an hour of putting in disc after disc, it would finally read and let me format. I sent an e-mail to iLo's tech support (over a week ago) and received this display:
Dear Customer,

We do not recommend using Memorex, Maxell, TDK, or Ilo disk! Please also do not use DVD-R/RW disks, these disks are not compatible with our DVD recorders. However you may record with DVD+R/RW disks, these are best to operate with our DVD recorders. Please verify that your other DVD player is able to playback DVD+R/RW disc and that the brand you are buying is compatible with your other DVD player or not.If you go to the "setup" menu, then go to the "help" menu there is a list of compatible media. Such as Sony, Fuji, Verbatim, HP, etc... A firmware update is recommended, download both updates and burn them on to two separate disk as image files. Load into the ilo unit and it should say update on the front of the unit, on the screen it will ask if you really want to update press "yes", it will take about two minutes to update. When it is finished it should say successful.

Thank You,

ilo Customer Service
I did the firmware update before I e-mailed support. You know they should really put this information in the documentation. Memorex, Maxell, TDK, or Ilo discs not recommended? Ilo?? WTF? Isn't that the brand label?
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Tuesday, December 06, 2005, 3:21:21 PM by Program Witch  |  email  |  www
Looked for that Help menu option the above e-mail said had the compatibility list in it. Couldn’t find it. I’m beginning to think the tech support reply was done by some part time help desk personal looking in the big book of FAQs.
Wednesday, January 04, 2006, 3:59:08 PM by Starr  |  email
I just bought an ilo dvdr also. Not only couldn’t it find any blank disks it also will not find commercial movie dvds! I’ve tried e-mail support and stayed on hold for the better part of a day to receive no help what so ever!! That is until I found program witch and read about the firmwear to fix the problem. Thanks for sharing. I doubt I’ll be buying anything ilo again!
Wednesday, January 04, 2006, 4:20:47 PM by Program Witch  |  email  |  www
I don’t know if I’ll ever NOT buy iLo products again, since that is just a label Walmart puts on its electronics.

The iLo DVD Recorder was itself done by two different manufactures.

I’ve given up on the iLo DVD Recorder for now, and I'm going to go get a different brand of DVD recorder.
Wednesday, January 04, 2006, 4:29:11 PM by Program Witch  |  email  |  www
If you would like more information on the iLo DVD recorder, try the AfterDawn.com forum.

Visit AfterDawn.com

I’ve been following a thread here: http://forums.afterdawn.com/thread_view.cfm/134963

Found some good info and advice.
Wednesday, January 18, 2006, 10:31:35 AM by Ricarco Blanco  |  email
My uncle bought a DVDR05/MU in U.S.A and your DVD Recorder isnīt working. The DVD Recorder donīt read any cdīs like CD-R, RW, and any format like, mp3, wma, and others. But, the manual informs that the recorder can do this. The bigest problem is that we live in Brazil and canīt go to the store where we bought it. Please, I want know if someone know how to reset the system because we tryied to change the area to 0 and before done this it stops to runing completly informing: no disk. We changed the area to one and like when he bought and we had no results.
Thank

Monday, February 20, 2006, 1:30:40 PM by Program Witch  |  email  |  www
From Support web site. I’m going to look for these brands. Local WM doesn’t sell them:

The DVDR05 will record on DVD+R and DVD+RW media. The different brands that have been tested and known to work are the following. This is NOT by all means an exhaustive listing:

* Fuji Film
* Verbatim
* Sony
* Great Quality
* Ricoh
* Ritek
* RiData
* Daxon
* Info Disc
* Intenso
* MBI
* MCC
* Medianca

Sunday, March 05, 2006, 9:43:36 PM by marty  |  email
I got this Ilo DVD recorder for Christmas. IT will record on Maxell and play back on Maxell disc, but I am having problems with the equipment playing commerical DVDs. I need help before I throw it through the wall.
Monday, March 27, 2006, 7:58:06 PM by david  |  email
bought ilo dvd recorder began having trouble reading blank disk the when i did firmware update now all it says is put cd in then says error
Sunday, April 02, 2006, 9:30:28 PM by Michael  |  email
I know this, I am sorry I bought it. My recorder is really letting Me down. I mean, I tried to record two movies, yet when I went to finalize the disc, it messed it up! Now it says Unknown Disc . Is there anything I can do?
Monday, April 03, 2006, 8:15:15 AM by Program Witch  |  email  |  www
Take it back and get a refund if you can. I gave up on the one I got.
Sunday, April 09, 2006, 10:44:48 AM by Mel  |  email
After I got it to work a couple of times, I threw away the box & receipt. Now Walmart won’t take it back. I hate this thing with a passion! I’d like to take the pistol and shoot it up but it will play rentals. From now on I’m going to support my local Radio Shack for better equipment and tech support.
Thursday, April 20, 2006, 11:48:08 AM by Heather  |  email
I bought an ilo dvd recorder to record shows for my husband currently serving in Iraq. After recording many shows and getting about 6 or 7 disks together, and yes I finalized the disks, I sent them over seas. when he got them he could only get one to play, can you imagine his disapointment! Then tried playing regular dvd and it would not play, I called walmart and got a number to call when and if I ever got a person, they could not help me, they always gave me another number to call!! I am so angry to have wasted my money on this product and being a military family, we don’t have a lot of it!!! If someone has any suggestions on how to rectify this problem please let me know!!